Services
How to Hire the CarePort
Minimum Hire Period
- We have a minimum of a 4 week hire period
- We can also extend by weeks or 4, 8, 12, 16 week increments after the initial hire period.
What’s Included in the Hire
- Full unit of Accessible Careport
- Professional delivery, Installation, collection and sanitation cleaning after collection
- Our installers will run through operation of unit
- All hoses and fittings
- Access to our support team for guidance and troubleshooting
Delivery, Installation & Removal Costs
- Delivery, set up and collection are included in the first 4 week hire quote. If an extension is required, we can extend by weeks or 4, 8, 12, 16 week increments after the initial hire period, with the initial set up and collection cost removed.
- The cost of delivery is determined by the location (Suburb) the Careport needs to be installed and can be quoted once we are advised of details.
For an accurate quote, please download our referral form or email us at en*******@***********et.au for further information, providing the suburb and details of participant hiring.
How to Hire - Step-by-step Guide
- Contact us via 07 3807 4309 or email us at en*******@***********et.au
- Provide details of the suburb, participant hiring and details of the location at the premises you would like the Careport installed.
Select your Hire Period
- Confirm your minimum 4 week hire period or advise a longer-term timeframe if needed.
- Advise if there are stairs or special considerations for us to consider
Get a Formal Quote
- Complete our referral form and email to en*******@***********et.au with photos and details for installation. We can then check if the Careport will be able to be installed without an issues
- We'll provide a clear quote including hire, delivery, installation, collection and final sanitation/cleaning
Approval
- Respond via email with your approval.
- Advise of your preferred installation date, so we can schedule or advise of availability around required date.
- We will provide the invoice for payment. Required prior to installation date.
- We will email a VIP Access Hire Agreement, to be read over, signed and returned prior to installation date.
Delivery and Installation
- VIP Access Team will delivery the Careport unit to your home, set it up, test and ensure it is working perfectly. Our Installer will run through operation of the Careport and any troubleshooting solutions.
Support
- If you need any assistance with the Careport whilst on hire, please call our office on 07 3807 4309 and we will troubleshoot over the phone. If we need to attend, we will advise and schedule in.
Collection
- Once the hire period ends, we'll schedule the collection of the Careport safely and cleanly